| RavenBlog |
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| Comments on Sunday 10 March 2002: |
| Why must all the mortgage-offering websites have a form which takes information and returns none; "We will email you within 24 hours". I gave you the information you ask for, why can't you automate a response? Are your programmers so incompetent? And I should trust your computer systems to get my mortgage right? Damn you all.
[17:51] |
| Meander |
| It could be worse- when I applied for a loan for an IMac, they never even called me back! |
| Anonymous Coward |
| Uh, not to be technical but I have the answer for you. Loan and mortgage decisions are never completed by an automated system. There are basic figures and calculations, but all loan and mortgage decisionning is done by humans, hence the 24-48 hour usual turnaround time. Lenders use calculations and figures as guidelines, but they have something computers do not: common sense and human logic. That is why sometimes a lender will make an exception to the calculated guidelines, for example if you have a low net worth (your assets minus your liabilities), a ender might make an exception because you have been a long time client with a strong credit record. That is why the typed info gets directed to Online Banking lenders to review and analyse. |
| RavenBlack |
| That would be okay if I were using a web form with someone with whom I have any sort of prior relationship at all. But these things aren't, they're borderline anonymous. The only information the people are going to have is the information I give them in the form, unless they run a credit check. |
| Nameless |
| it is nbot a mortgage service they call mortgage companies and sell your info to like 50 different people you will get your calls and they will never stop ...have fun |